Privacy Policy

Welcome to Instant Casino. This Privacy Policy outlines how Instant Casino collects, uses, processes, and protects your personal data when you use our website, services, and applications (collectively, the "Services"). We protect your privacy and the security of your personal information. This policy explains your rights regarding your data and how we comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).

By accessing or using Instant Casino's Services, you agree to the terms of this Privacy Policy. Please read it carefully. If you do not agree with the practices described in this policy, do not use our Services.

We collect various types of information to provide and improve our Services. This includes:

• Personal Identifiable Information (PII): This includes information you provide directly when you register an account, make deposits, or withdraw funds. Examples include your full name, date of birth, email address, postal address, phone number, and payment details (e.g., credit card numbers, bank account information).
• Verification Information: To comply with our legal and regulatory obligations, we may request documentation to verify your identity and address, such as copies of government-issued identification (passport, driver's license) and utility bills.
• Transactional Data: Details of your betting and gaming activity, deposits, withdrawals, and other transactions conducted through Instant Casino.
• Technical Data: Information about your device and how you interact with our Services. This includes your IP address, browser type and version, operating system, device identifiers, referral source, and website navigation paths.
• Communication Data: Records of your communications with us, including emails, live chat transcripts, and phone calls.
• Usage Data: Information about how you use our website and services, such as pages visited, time spent on pages, and features used.

Instant Casino uses the collected information for various purposes, including:

• To Provide and Maintain Our Services: Managing your account, processing your transactions, and providing access to our games and features.
• To Personalize Your Experience: Tailoring our Services and content to your preferences.
• For Security and Fraud Prevention: Detecting, preventing, and investigating fraudulent or illegal activities, including money laundering and underage gambling, and maintaining the integrity of our platform.
• To Comply with Legal and Regulatory Obligations: Fulfilling requirements from our licensing authority and other regulatory bodies.
• For Customer Support: Responding to your inquiries, resolving issues, and providing assistance.
• For Marketing and Promotional Purposes: Sending you information about promotions, bonuses, and new games that may be of interest to you, where you have consented to receive such communications. You can opt out at any time.
• For Analytics and Service Improvement: Analyzing usage patterns to improve our website, services, and user experience.
• To Enforce Our Terms and Conditions: Ensuring compliance with our operational policies.

We process your personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary for a contract with you (e.g., to provide gaming services, manage your account, process payments).
• Legal Obligation: Processing is necessary to comply with a legal or regulatory obligation (e.g., anti-money laundering laws, age verification, responsible gambling requirements).
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights and freedoms do not override those interests (e.g., fraud prevention, network security, service improvement, marketing, where appropriate).
• Consent: In specific situations, we may ask for your explicit consent to process your data for a particular purpose (e.g., sending marketing communications). You have the right to withdraw your consent at any time.

Instant Casino may share your personal data with the following categories of recipients:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processors, IT support, identity verification services, and marketing agencies. These providers are contractually bound to protect your data and use it only for the purposes for which it was disclosed.
• Regulatory and Law Enforcement Authorities: When required by law or regulation, or to protect our rights, property, or safety, or the safety of others. This includes sharing data with our licensing authority and other government bodies.
• Fraud Prevention Agencies: To prevent fraud and money laundering.
• Affiliates and Group Companies: For internal administrative purposes, customer support, and to offer integrated services. All such entities adhere to similar data protection standards.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal data.

We do not sell, rent, or trade your personal data to third parties for their independent marketing purposes.

Instant Casino takes the security of your personal data seriously. We implement technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Using Secure Socket Layer (SSL) technology to encrypt data during transmission.
• Access Controls: Restricting access to personal data to authorized personnel only, who are subject to strict confidentiality obligations.
• Firewalls: Employing firewalls and other network security measures.
• Regular Audits: Conducting regular security audits and vulnerability assessments.
• Data Minimization: Collecting only the data necessary for the stated purposes.

While we protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our security practices.

Under GDPR, you have several rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data under certain circumstances (e.g., if the data is no longer necessary for the purposes for which it was collected).
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
• Right to Object: You have the right to object to the processing of your personal data, particularly where the processing is based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section. We will respond to your request within the legally required timeframe.

Instant Casino uses cookies and similar tracking technologies to enhance your experience, analyze website usage, and personalize content. Cookies are small text files stored on your device when you visit our website.

• Strictly Necessary Cookies: Essential for the operation of our website and to enable core functionalities, such as account login and secure transactions.
• Analytical/Performance Cookies: Collect information about how visitors use our website, which pages are visited most often, and if they encounter error messages. This helps us improve how our website works.
• Functionality Cookies: Remember choices you make (e.g., your username, language, or region) and provide enhanced, more personal features.
• Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality and your experience of Instant Casino's Services.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. This typically includes the duration of your active account with Instant Casino and a period thereafter as mandated by our legal and regulatory obligations, particularly those related to anti-money laundering and responsible gambling. After this period, your data will be securely deleted or anonymized.

Your personal data may be transferred to, and stored at, a destination outside of the European Economic Area (EEA). This may occur if some of our service providers or servers are located in countries that do not have the same data protection laws as the EEA. When we transfer your data internationally, we ensure that appropriate safeguards are in place, such as using Standard Contractual Clauses approved by the European Commission, or ensuring the recipient country has been deemed to provide an adequate level of protection by the European Commission. We ensure your data remains protected in accordance with this Privacy Policy and applicable laws.

Instant Casino's Services are strictly not intended for individuals under the age of 18 (or the legal age of majority in your jurisdiction, whichever is higher). We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child, we will take immediate steps to delete that information from our records. If you believe a child has provided us with personal data, please contact us.

Instant Casino may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, by email or through other communication channels. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Services after any changes indicates your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact our Data Protection Officer (DPO) or our customer support team:

Email: [email protected]

We address your inquiries promptly and transparently.